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Privacy Policy

Last updated: May 6, 2026

1. Information We Collect

Account information: name, email address, company name, professional role. Provided during registration.

Usage data: pages viewed, features used, map interactions, search queries, export activity. Collected automatically to improve the Service and enforce tier limits.

Payment information: processed and stored by Stripe. We store only your Stripe customer ID, not credit card details.

2. How We Use Your Information

  • To provide and maintain the Service
  • To process subscriptions and billing
  • To send transactional emails (account, alerts, exports)
  • To enforce usage limits per subscription tier
  • To improve the Service based on aggregate usage patterns

3. What We Do Not Do

  • We do not sell your personal information to third parties
  • We do not share your search history or project data with other users
  • We do not use your data for advertising
  • We do not store or redistribute property owner names redacted under Daniel's Law

4. Data Storage and Security

Your data is stored on Supabase (PostgreSQL) with encryption at rest. All data in transit is encrypted via TLS 1.3. We implement Row-Level Security (RLS) to ensure users can only access their own projects, alerts, and exports.

5. Cookies and Tracking

Cookies: We use only strictly necessary cookies for authentication (Supabase session cookies prefixed with sb-). These are required for the Service to function and cannot be disabled. We do not use advertising cookies, tracking cookies, or marketing pixels.

Analytics: We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies, does not track individuals across sites, and does not collect personal data. Plausible is GDPR-compliant by design.

Error monitoring: We use Sentry to detect and fix software errors. Sentry may receive technical information about your browser, device, and the error context (e.g., URL, stack trace). This data is used solely for debugging and is retained for 90 days.

6. Third-Party Services

  • Supabase - Authentication and database hosting
  • Stripe - Payment processing
  • Cloudflare - CDN and tile hosting
  • Resend - Transactional email
  • Plausible Analytics - Privacy-friendly usage analytics (no cookies)
  • Sentry - Error monitoring and crash reporting
  • Fonts - Self-hosted via our servers (no third-party font delivery requests)

7. Data Retention

Account data is retained for the duration of your subscription. Upon account deletion, your personal data is removed within 30 days. Anonymized usage statistics may be retained for analytics.

8. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting [email protected] or through your account settings. You can also download a copy of your data from Settings > Security > Download my data.

9. Contact

For privacy-related questions: [email protected]